We will deliver goods wherever possible. Goods are covered by Courier's insurance, but once they are signed for as received in good condition, the insurance is terminated.
We understand that getting your items quickly is important to you, so we will make sure to process your order as soon as possible. The delivery usually takes 2-3 business days. If you do not receive the product within 2-3 days of making the purchase, please drop us an email at firstname.lastname@example.org and we will look into it.
If you live in a rural area, please make sure to select the correct shipping option. Failure to do so may result in a delay in shipping whilst we sort it out with you. Delivery to rural areas might take 5-6 business days.
Please drop us an email at email@example.com if you are not sure whether our courier company classifies your area as rural or not.